This is what makes employees happy at work | The Way We Work, a TED series By TED

We serve a CEOs, police officers truck drivers Cooks Engineers, people are working, we’ve surveyed. And what we know in terms of their happiness workers, all want the same things. There’s three billion working people in the world and about 40% of them would say they’re happy at work. That means about 1.8 billion are almost 2 billion. People are not happy at work. What does that do both to those people and the organizations that they work.

Kin. Well, let’s talk about money organizations that have a lot of happy employees have three times the revenue growth compared to organizations where that’s not true. They outperform the stock market by a factor of three and if you look at employee turnover, it’s half that of organizations that have a lot of unhappy employees. The miracle thing is, you don’t have to spend more money to make this happen. It’s not about ping pong tables and massages and pet walking. It’s not about the purse. It’s all about how they’re treated by their leaders, and by the people that they work with,

So, I’d like to share a few ideas that create happy employees idea. Number one, in organizations, where employees are happy. What you find is. Two things for present, trust and respect leaders. Often say, we trust our employees, we Empower our employees, and then when an employee needs a laptop and this is a true example, 15 people have to approve that laptop. So for the employee all the words are right, but 15 levels of approval for a fifteen hundred dollar laptop. You’ve actually spent

More money than the laptop on the approval and the employee feels maybe they’re really not trusted. So what could our organization due to have a high level of trust? The first organization that comes to mind is Four Seasons, they have magnificent properties all around the world and their employees are told, do whatever you think is, right, when servicing the customer to hand that trust to your employees, to do, whatever they think is, right, makes the employees feel great. And this is why they’re known for delivering some of the best.

In the world idea. Number two fairness, the thing that erodes trust in our organization, faster than anything else, is when employees feel that they’re being treated. Unfairly employees want to be treated the same regardless of their rank or their 10-year, or their age, or their experience or their job category. Compared to anyone else. When I think about great organizations, who get fairness, right? The first organization that comes to mind is Salesforce. They found that men and women working in the same job with the same level.

Proficiency, we’re making different amounts of money. So immediately they calculated the difference and they invest at three million dollars to try and balance things out. I did. Number three is listening. So to be a listener who connects with all types of people, we have to unlearn a few things. We’ve all been taught about active listening and eye contact and intense stare and a compassionate. Look that’s not listening repeating. What the person says. That’s not. Listen being

All and always hunting and searching for the best idea, possible. That’s what listening is and employees can feel whether you’re doing that or not. They want to know when they talk to you and share an idea. Did you consider it when you made a decision? The one thing that everybody appreciates and wants when they’re speaking, is to know that what they say matter, so much you might actually change your mind. Otherwise, what’s the point of the conversation? We all know the things we need to change.

The things that we need to do differently the way you behave. The way you treat others, the way you respond the way you support defines the work experience for everyone around, you changing to be a better person. The world is littered with those failures but changing because there’s something you believe in some purpose that you have where you’re willing to risk almost everything because it’s so important to you. That’s the reason to change if it’s not, you should probably find a different place to work.