hover over the user that you want to switch to like switch to and now you’re seeing what that user sees you see since I switched to a subscriber all of the information over here is gone and now I can see what my users are saying and they see has it all up here where we can switch back to our normal user account that’s a real quick and easy way to switch users without having to log back out and log back in on your WordPress dashboard did you learn something from today’s video is so subscribe to our YouTube channel and will send more helpful tips to help you manage your WordPress website and thanks for watching

Time Saver Yes, it’s a time saver kit when you are handling customer support!â¤ï¸
Reviewed wrong plugin Sorry, reviewed the wrong plugin.
A Life-Saver For Admins to Help Customers I use this to temporarily switch to Woocommerce customer accounts and help them checkout their shopping carts when problems prevent them from doing it themselves.
This is essential because I don’t have to rely on explaining multiple steps to old folks who hate computers. I can simply jump in and do it for them (without trying to login on another browser as a them while they can’t remember login passwords and have to reset it and then they can’t get to their email, and so on).
This also works in a limited way for editor-role users such as staff members who I don’t want to have admin-level access to WordPress.
Love it!
works very well Great time saver, thanks for the plugin.
Very helpful This plugin is very helpful to solve issues related to roles and capabilities. Highly recommended for any WP installation with non-admin users.
A must-have! This plugin is a must-have when working with customer support.
Awesome tool This plugin is simple to use and really efficient.
It makes your life so easy when you have to understand what is happening in someone else’s account.
John, thanks a billion times! 😉
Easy and useful This plugin does what it says and makes it so easy to test issues for specific users. Really appreciate having this availble!
So essential that it ought to be part of WP Core. So essential that it ought to be part of WP Core.
Our website has hundreds of staff users, and when one of them has a “Permissions problem”, this plugin is the best way to sort it out.
Many thanks John!
Excelsior! Fantastic. It-just-works (TM).